Lost and found animals
Contact us if you have found a stray companion animal or if your pet is missing. If our Rangers pick up your pet and contact with you cannot be made, they will take your pet to the Albury Animal Care Centre. This is where you can be reunited with your pet.
If your pet has been impounded at the Albury Animal Care Centre, you can call us to discuss and make an appointment on 02 6043 8530
All impounded animals will have an impounding fee as well as fees required to microchip and register your pet. These will depend on your relevant local Council area. Find out more about microchipping and registration Microchip and register your pet.
If you find a lost dog or cat
Try to contact the owner if the dog or cat is wearing a collar and identification tag.
- Otherwise, contact our rangers on 02 6023 8111 between 8:30am–5pm.
- After hours contact 1300 133 391 (limited collection times)
Please note: Rangers cannot attend after-hours call-outs unless the dog or cat is contained. Rangers will not pick up stray animals between 6pm–8am weekdays and 4pm–8:30am weekends.
- The information on the microchip will help us contact the owner and return the dog or cat to them.
- If the dog or cat doesn’t have a microchip or registration, or if the owner can’t be contacted, a ranger will take the dog or cat to the Albury Animal Care Centre.
- This is why keeping microchip details up to date is so important.
It is illegal to hold an animal that is not yours for longer than is necessary.
For more information about the identification and registration of companion animals and for the duties and responsibilities of their owners, please read the NSW Companion Animals Act, 1998 or review our website for more information.
What to do if your pet goes missing
- Report your microchipped pet as missing on the NSW Pet Registry
- Ask around among your neighbours, check local social media group pages, and nearby parks to see if anyone has seen your pet.
If you find a lost dog or cat outside the Albury LGA
Please contact the relevant council below if you have found a lost dog or cat outside of the Albury LGA, don’t deliver the animal to the Albury Animal Care Centre.
Contact: Wodonga City Council
Phone:02 6022 9300
Contact: Greater Hume Shire Council
Phone:02 6036 0100
Contact: Indigo Shire Council
Phone:03 5728 8000
Contact: Towong Shire Council
Phone: 1300 365 222
Contact: Rural City of Wangaratta
Phone:03 5722 0888
Impounded animals
As per legislation, dogs and cats impounded in NSW are kept at the Centre for fourteen (14) days if they are microchipped, and seven (7) days if they are not microchipped. All animals impounded from Victoria (microchipped and non-microchipped) are kept for eight (8) days. During this time, we advertise the animal for collection and make other attempts to contact the owner.
Owners have the chance to come forward during this time. If the animal is not claimed within this period, they may then become available for adoption. For more information, please read our Adoption page.
