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AlburyCity’s Purchasing and Payment Upgrade

What changes are coming for suppliers

AlburyCity is upgrading its Procure2Pay systems and is implementing a new invoice scanning software solution!

The new system will affect the way you submit invoices to AlburyCity for payment.

This streamlined process will ensure Purchase Orders (PO) and payments issued to our suppliers are managed in a standardised and consistent manner.

Orders and invoice processing will be digital, with clear order instructions to allow invoices to be received, read and assigned for payment (where a PO has been provided) or flagged for further action, improving processing and payment times.

From Friday 4 October 2024, suppliers will need to submit all invoices requesting payment to the new automated email address.

How to Issue an Invoice to AlburyCity

To issue an invoice to AlburyCity, attach the invoice in PDF format and email it to invoices@alburycity.nsw.gov.au.

Ensure that your invoice includes the Purchase Order (PO) number or the requesting Council officer’s first and last name.

Invoices must be in PDF format and include all required details outlined below.

You can attach up to 10 PDF invoices per email.

Invoice required information

Ensure your invoice includes the following up-to-date details:

  • Purchase order (PO) number: Include this on your invoice. If a PO number is not available, include the requesting Council officer’s first and last name. This is essential for accurate processing.
    • Important: Invoices missing a PO number or Council officer’s name may be returned, leading to delays or non-payment.
  • Business information:
    • Business name
    • ABN and ACN (if applicable)
    • Business address
  • Invoice details:
    • Unique invoice number
    • Invoice date
    • Bank BSB and account details
    • GST itemised (if applicable)
  • Recipient: Address your invoice to “Albury City Council” or the relevant business unit.

Accepted invoice formats

What to do if you don’t have a PO number

  • Obtain a PO number from the Council officer before providing goods or services.
  • For low-value purchases that don't require a PO, ensure the Council officer’s full name is clearly stated on the invoice.

Updating your business details and general enquires

  • To update your business details, such as your bank account information, or to verify that your details we have on file are current, please complete the form below or email info@alburycity.nsw.gov.au.